Access for everyone

ACCESSIBILITY
& HELP.

Get help accessing website information, registration, or program details.

Updated September 10, 2026

Request assistance

Email hartley@thesplashbay.com, text Chris, or call 310-699-8346. Include the page, what you were trying to do, and your preferred way to receive help. You do not need to disclose a diagnosis in an initial inquiry.

Using the website

Use Tab and Shift+Tab to move between links and controls. Focus is visibly highlighted.
The first keyboard link skips navigation and goes to the main content.
Use Enter or Space on the menu button. Escape closes an open menu.
Gallery controls are labeled; when the gallery itself is focused, arrow keys move between photos and Home/End reach the first/last photo. The gallery never rotates automatically.
Browser zoom and reduced-motion preferences are supported.

Accessibility work

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical reference for improvements. This statement is not a certification that every page, device, or external service conforms. Please report barriers so they can be investigated.

Registration and shopping

Clubicus provides member accounts and registration; the linked Splash Bay store handles purchases. If either service creates an access barrier, contact Splash Bay for help obtaining the information or discussing available alternatives.

Program participation